Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Sustainable Vanilla Practices
Cultivating with Care
At Montecristo Vanilla, we prioritize sustainable farming methods that respect the environment while producing high-quality vanilla. Our commitment to organic practices ensures that our vanilla pompona orchids thrive naturally, enhancing both flavor and sustainability.
Join us in our mission for sustainable agriculture!
Sustainable Practices
Our Commitment to the Environment
Organic Cultivation Methods
We utilize organic farming techniques that promote biodiversity and soil health, ensuring the sustainability of our vanilla production.
Environmental Responsibility
Our practices are designed to minimize environmental impact, focusing on renewable resources and reducing waste throughout our operations.
Community Engagement
We actively engage with local communities, providing education on sustainable agriculture and supporting local economies through fair trade practices.
Our Vision for the Future
Innovative Farming Techniques
We are committed to researching and implementing innovative farming techniques that enhance productivity while preserving the ecosystem.
Sustainable Sourcing
All our vanilla is sourced sustainably, ensuring that we support both the environment and the farmers who cultivate it.